topic Re: New mast installed near me in Broadband

New mast installed near me

Numbr1LinkLuvr — Fri, 16 Aug 2024 13:22:32 GMT

Hi a new mast has been installed near where I live and I would like to know when engineers will be at the site to switch it on the postcode on the mast itself is L28 7RD and the Cell ID is: KSY-102 or KSY-102 H3G thanks 🙂

Re: New mast installed near me

PeteG — Sun, 18 Aug 2024 16:22:51 GMT

Hello.

Sorry, there isn't any information available to confirm when that's going to happen. It can take quite a long time for all the required pieces to fall into place before going live. In most cases you're looking at several months.

Pete.

Re: New mast installed near me

Numbr1LinkLuvr — Mon, 19 Aug 2024 09:27:43 GMT

Because I'm in touch with someone from the company that installed it and he said the final set of engineers that come out will be to bring the mast live can you see anything on your end?

Re: New mast installed near me

Numbr1LinkLuvr — Mon, 02 Sep 2024 12:49:56 GMT

I'm unsure if you will still reply to this post Peter but has any information became available of when this mast will go live? Thanks

Re: New mast installed near me

Numbr1LinkLuvr — Sun, 04 May 2025 18:10:54 GMT

Hi Pete I would just like to know if there's any information on when this mast will go live apologies for bugging you so much about this I just can't wait for better signal where I live 😁 and I keep checking one.network for the next 12 months there's no work or anything planned every time I check

Re: New mast installed near me

PeteG — Mon, 05 May 2025 09:02:33 GMT

Hello there.

I'm not sure if this is information we have access to anymore. I'll forward the question on and see if we can come back to you with an update soon.

Pete.

Re: New mast installed near me

Numbr1LinkLuvr — Thu, 15 May 2025 18:20:48 GMT

Hi Pete, has there been any updates yet? Thanks

Re: New mast installed near me

PeteG — Mon, 19 May 2025 15:44:28 GMT

Hey there.

I received an update this afternoon. The update doesn't provide us with a specific go live date, sadly. The team did confirm the site build is complete, which I'm sure you can already see anyway, and that things are going to plan, if not a bit slower than usual.

I hope the site goes live for you soon. Based on how far you are from it, you should get a real solid signal from it when it does.

Pete.

Re: New mast installed near me

Numbr1LinkLuvr — Sun, 22 Jun 2025 17:27:40 GMT

"New service connection" hopefully this is it Pete! 😁😁

Re: New mast installed near me

PeteG — Mon, 23 Jun 2025 09:39:07 GMT

Oh! That's exciting. Fingers crossed 😁 Keep me posted!

Pete.

Re: New mast installed near me

Numbr1LinkLuvr — Mon, 23 Jun 2025 18:24:22 GMT

Will do Pete 👍

Re: New mast installed near me

Numbr1LinkLuvr — Thu, 26 Jun 2025 17:27:45 GMT

Hi Pete the engineer has said he has another piece of kit to put into the cabinet he'll be doing that this afternoon, the internet cable has been looped into the cabinet and it'll go live in 2 - 3 weeks he said assuming he'll connect the Internet cable into the correct connection into the cabinet as well I'll have to see if I can get down there on the switch on date because it'll be cool seeing my phone going from 1 bar of signal to 2 then 3 then 4 bars

Re: New mast installed near me

PeteG — Fri, 27 Jun 2025 11:29:35 GMT

It's cool that the engineer was able to give so much information. Doesn't sound like it's going to be too much longer 🙂

Pete.

Re: New mast installed near me

Numbr1LinkLuvr — Tue, 02 Sep 2025 14:13:18 GMT

Hi again Pete I don't know if you've seen my other message but the mast that's been installed near me isn't providing 1Gbps speeds as it should do you know if this is an issue with the speed that can reach the site or is it being optimised or....?