topic Re: 5g outdoor hub keep disconnecting. any optimization settings for this please. in Broadband

5g outdoor hub keep disconnecting. any optimization settings for this please.

jdntercena23 — Sat, 14 Jun 2025 10:29:09 GMT

hub keep disconnecting in random times. getting fed up especially mid game. anyone with optimization settings on sorting this out. read about band locking/ cell selection for 4g and 5g but not available in hub settings. model is Y5‑210MU Outdoor 5G Hub. not had this disconnections on the first 3 weeks of using this hub

Re: 5g outdoor hub keep disconnecting. any optimization settings for this please.

MymsMan — Sat, 14 Jun 2025 13:07:00 GMT

Does your hub automatically reconnect to the network?

I am not sure how frequently it occurs but I seem to keep being assigned a new WAN IP address but others have reported not being able to reconnect to the network without rebooting the hub. @gavinmcnair has written a liitle script to monitor the connection and automaticallly reboot the hub

https://community.three.co.uk/t5/Broadband/5G-Outdoor-hub-Y5-210MU-connection-Issue/m-p/41156/thread-id/7505

Re: 5g outdoor hub keep disconnecting. any optimization settings for this please.

JonathanB — Wed, 09 Jul 2025 14:40:06 GMT

Hi @jdntercena23,

Sorry to hear about these disconnections, has the issue persisted or have you found any solution? Please let us know either way.

Thanks,
Jonathan