Three Home Broadband in Seal, Sevenoaks

matt95959 — Wed, 16 Jul 2025 10:32:55 GMT

I've started experiencing very patchy broadband over the past 3-4 weeks in Seal, Sevenoaks in Kent. It used to be pretty stable but after checking the network checker, it appears there is a fault on the masts and Three are looking into it but this has been going on for a quite a while now. Could anyone shed any light on the cause and when it's expected to be fixed? My broadband speeds have plummeted to 2MBs d/l and 0.09MBs u/l! Thank you.

Re: Three Home Broadband in Seal, Sevenoaks

JonathanB — Thu, 17 Jul 2025 12:20:15 GMT

Hi @matt95959,

That sounds really disruptive, I'm sorry to hear the connection has been become really unstable the last few weeks. As it's been an issue for so long I'll check if I can find out more for you. I'll need a precise postcode, but we prefer not to have customer info like that on public posts to keep everyone safe.

I'll send you a PM to get that info.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
Jonathan

topic Three Home Broadband in Seal, Sevenoaks in Broadband

Three Home Broadband in Seal, Sevenoaks

Re: Three Home Broadband in Seal, Sevenoaks