topic Latency - 3 outdoor hub in Broadband

Latency - 3 outdoor hub

AndyLH — Fri, 08 Aug 2025 11:53:35 GMT

I am experiencing latency issues looks like a common problem. The download and upload speeds are great in general I get over 100Mbps download and over 50Mbps upload problem is i am struggling to load web pages and often have voice issues on incoming live camera feed.

Any quick fix solutions would be appreciated I have also moved the unit onto my roof in the hope of solving the problem it certainly increased the upload speed but the latency is still prevalent.

Thanks

Andrew

Re: Latency - 3 outdoor hub

MymsMan — Fri, 08 Aug 2025 15:55:29 GMT

I have been able to resolve periods of high latency by rebooting the hub to get an a new WAN IP address, sometimes it has needed two or three reboots.

Re: Latency - 3 outdoor hub

MichaelP — Thu, 04 Sep 2025 09:25:40 GMT

Hello @AndyLH,

It's a shame to hear about these latency issues. I can see that the very helpful @MymsMan offered some advice about rebooting the hub to help with latency.

Were you able to give this a try? If so, please let us know how the service has been over the past month.

Thanks,
Michael