topic Re: Connection failed in Broadband

Connection failed

Cristina0o0 — Thu, 07 Aug 2025 20:01:24 GMT

Its doesn't work very often those days, it always mentioned connection no WiFi. I didn’t expect I pay monthly for this. Please help on this. Thank you.

Re: Connection failed

PeteG — Fri, 08 Aug 2025 09:39:10 GMT

Hi there.

Welcome to Three Community.

I'm unsure what the specific issue is that you're having, could you provide more details about what product you're using and what errors you re getting?

Pete.

Re: Connection failed

MichaelP — Thu, 04 Sep 2025 15:04:06 GMT

Hi there @Cristina0o0,

We didn't hear back from you on this, so I'm just touching base with you.

Is this regarding a Home Broadband service? Have you still had no connection over the past month?

Please share any additional info, and we'll look at how best to help.

Thanks,
Michael