topic Re: 5g outdoor hub sticker in Broadband

5g outdoor hub sticker

Paul97 — Wed, 10 Sep 2025 15:29:43 GMT

Hey all,

is there any way at all to find the admin password other than the sticker on the back of the outdoor 5G hub?

sadly it is unreadable now due to the weather washing the writing away

thanks

Re: 5g outdoor hub sticker

MymsMan — Wed, 10 Sep 2025 15:41:45 GMT

AFAIK No 😞

Which is an appalling design decision, at the very least the setup documentation should suggest recording the password before mounting the hub outdoors but it doesn't 😞

Re: 5g outdoor hub sticker

Paul97 — Wed, 10 Sep 2025 15:44:27 GMT

that’s so unfortunate, I’ve had some drops in connection so was looking at other forums for the suggestions which includes logging into admin panel.

Did not think at the time of setting up to record the details on the sticker

Thankyou anyway

Re: 5g outdoor hub sticker

MymsMan — Wed, 10 Sep 2025 15:52:35 GMT

You can try contacting Support to see if they can help and suggest to them that you need a new hub because you can't currently log into the hub