topic Re: bills in Devices

bills

sarmandiqbal — Fri, 23 Dec 2022 10:47:12 GMT

you have took money out of my card when i dont use the phone or data anymore so i would like to see if i could get the money back

Re: bills

MZone — Fri, 23 Dec 2022 10:51:00 GMT

Call 333 from you phone and speak to customer services.

Re: bills

MZone — Fri, 23 Dec 2022 11:31:46 GMT

You need to speak to customer services via my 3 or call 333 from your handset.

Re: bills

JonathanB — Thu, 29 Dec 2022 15:09:46 GMT

Hi @sarmandiqbal,

Can you help us understand a little better? Is this about credit on a PAYG, or continuing to be billed for a contract that you don't use anymore?

As @MZone mentioned, this is a question you'll need to ask to one of our support teams, but if you can give us a little more detail, we'll happily help you get in contact with the right people.

JonathanB