https://community.three.co.uk/t5/Devices/T%C3%A9l%C3%A9phone/m-p/8917#M1074 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/5003">@Loulou1</a>,&nbsp;thanks for joining us here at Three Community.<BR /><BR />Can you please tell us a little more about what's happening? That way, our community members can share their knowledge and advice to try and help.<BR /><BR /></P> <UL> <LI>When did you get your phone, and was that directly from Three? If it's still in warranty, the manufacturer can often help get it repaired or replaced.</LI> <LI>What exactly isn't working / going wrong? Have a look at our device support pages for troubleshooting steps on specific issues.</LI> </UL> <P>If you're set on getting a new phone, then you can have a look at your upgrade options via <A href="https://new.three.co.uk/account/login#/" target="_self">My3</A> or by chatting to our <A href="https://www.three.co.uk/Support/Upgrades" target="_self">upgrades team</A>.<BR /><BR />Let us know if you still need a hand, we're here to help.</P> Wed, 18 Jan 2023 16:13:32 GMT StephR 2023-01-18T16:13:32Z https://community.three.co.uk/t5/Devices/T%C3%A9l%C3%A9phone/m-p/8821#M1069 <P>Hi I will like a new device for my SIM card my phone is not working properly&nbsp;</P> Sun, 15 Jan 2023 15:27:06 GMT https://community.three.co.uk/t5/Devices/T%C3%A9l%C3%A9phone/m-p/8821#M1069 Loulou1 2023-01-15T15:27:06Z https://community.three.co.uk/t5/Devices/T%C3%A9l%C3%A9phone/m-p/8856#M1072 <P><SPAN>Hi, I suggest you start by calling customer services on 333 from a 3 mobile or&nbsp;0333 338 1001 from another phone.</SPAN></P> Mon, 16 Jan 2023 07:11:15 GMT https://community.three.co.uk/t5/Devices/T%C3%A9l%C3%A9phone/m-p/8856#M1072 sc1999 2023-01-16T07:11:15Z https://community.three.co.uk/t5/Devices/T%C3%A9l%C3%A9phone/m-p/8917#M1074 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/5003">@Loulou1</a>,&nbsp;thanks for joining us here at Three Community.<BR /><BR />Can you please tell us a little more about what's happening? That way, our community members can share their knowledge and advice to try and help.<BR /><BR /></P> <UL> <LI>When did you get your phone, and was that directly from Three? If it's still in warranty, the manufacturer can often help get it repaired or replaced.</LI> <LI>What exactly isn't working / going wrong? Have a look at our device support pages for troubleshooting steps on specific issues.</LI> </UL> <P>If you're set on getting a new phone, then you can have a look at your upgrade options via <A href="https://new.three.co.uk/account/login#/" target="_self">My3</A> or by chatting to our <A href="https://www.three.co.uk/Support/Upgrades" target="_self">upgrades team</A>.<BR /><BR />Let us know if you still need a hand, we're here to help.</P> Wed, 18 Jan 2023 16:13:32 GMT https://community.three.co.uk/t5/Devices/T%C3%A9l%C3%A9phone/m-p/8917#M1074 StephR 2023-01-18T16:13:32Z