topic Re: Pixel Watch in Devices

Pixel Watch

Bizley — Wed, 12 Oct 2022 23:29:27 GMT

Like many others I have pre-ordered the Pixel 7 Pro complete with a free gift of the new LTE Smart Watch. Does anyone know when I am going to be able to add this to my Three account? The current offering only seems to support the iWatch. I like Three coverage in my area and have a great deal (sim only) so don't really want to switch!

Re: Pixel Watch

RunnerIain — Thu, 13 Oct 2022 17:16:07 GMT

I just got mine and would also love to see this for the same reason, like the 3 network and SIM only deals but I'm out of contract and if 3 won't support the Pixel Watch I'll probably move.

I think they support Samsung Watch as well as Apple, so hopefully they can add Pixel too!

Re: Pixel Watch

PeteG — Sat, 15 Oct 2022 18:39:19 GMT

Hello, Bizley.

That's a nice phone you've pre ordered, I hope you enjoy it when it comes.

You're right, at the moment it's just the Apple Watch that supports pairing. Support for Android phones and Watches is something that's being worked on, but as it is there's no time line that can be confirmed.

The LTE Pixel Watch will still pair over Bluetooth to your Pixel 7 Pro as you'd normally expect, and fingers crossed you won't have to wait too long for LTE support to be added to the network.

Pete.

Re: Pixel Watch

Chrisw42 — Thu, 20 Oct 2022 12:49:44 GMT

Hi Pete, I have also just got my Pixel 7 pro on 3 and I'm waiting to claim my free pixel watch LTE on the 1/11/22 when it opens. Will I be able to access a sim for this watch ?

Re: Pixel Watch

JonathanB — Fri, 21 Oct 2022 14:39:19 GMT

Hey @Chrisw42,

We're not supporting eSIM for android watches yet, but we hope to expand to cover these soon. I'll be passing on the feedback that many customers on community are enquiring though, and hopefully we'll get an update before too long. 🙂

JonathanB

Re: Pixel Watch

Chrisw42 — Fri, 21 Oct 2022 16:56:39 GMT

Thanks @JonathanB look forward to the update.

Re: Pixel Watch

Harribo — Mon, 14 Nov 2022 11:16:57 GMT

Given the wider usage of android watches with eSIM's do you have an update on when they are going to be supported? Like many others with Pixel phones I to got the LTE Pixel watch and I am eagerly awaiting for the capability to use the full features of my watch on Three.

Re: Pixel Watch

JonathanB — Tue, 15 Nov 2022 13:06:31 GMT

Hi @Harribo,

I totally appreciate the interest, it's something I'm keen to see too! We don't have anything new we can share about this yet, but we'll definitely be talking about it on the community as soon as we can share more. 🙂

JonathanB

Re: Pixel Watch

markdj — Sun, 20 Nov 2022 20:17:12 GMT

Just adding my name to the list of those waiting for eSim support.

Re: Pixel Watch

Rjt43 — Mon, 13 Feb 2023 16:34:22 GMT

Same, waiting for esim support for the Pixel.

Re: Pixel Watch

tmikey — Thu, 23 Feb 2023 09:42:54 GMT

Three Support told me they are going to add Pixel Watch by the end of this year. Hope they'll keep their promise this time.

Re: Pixel Watch

JonathanB — Wed, 01 Mar 2023 16:28:47 GMT

Hi @tmikey,

We're exploring options in terms of supporting a wider range of smart watches. We don't have anything we can share about Pixel watch now, but we're passing on feedback that there's a lot of interest from the community.

We'll definitely be talking about this on the community if we launch support for these or any other smart watches.

Thanks,
Jonathan

Re: Pixel Watch

tmikey — Thu, 16 Mar 2023 00:09:52 GMT

My Pixel phone just got updated to the March OS version. I then checked the Mobile Network in the Pixel Watch app. It's no longer "Setup your network", instead, it's "Scan QR code". Are we onto something?!

Re: Pixel Watch

JonathanB — Thu, 16 Mar 2023 12:30:54 GMT

Hi @tmikey,

I can confirm we're exploring the option of supporting Pixel watches, but we can't share more for the moment. I'll definitely share more if and when I can. Thanks for your patience.

JonathanB

Re: Pixel Watch

nige77 — Tue, 05 Sep 2023 22:17:17 GMT

Can we set up our pixel watches to use LTE yet. If not when will this be happening??

Re: Pixel Watch

JohnD — Wed, 06 Sep 2023 10:06:48 GMT

Hey @nige77

We don't currently support Pixel watch pairing. However, the team are actively expanding the compatible watches and although we don't have a specific date to provide, we can assure you that this will be an option in time.

Thanks

John D

Re: Pixel Watch

Piri — Wed, 06 Sep 2023 12:22:42 GMT

The pixel watch 2 is releasing next month and still no support for pixel watch eSim??

Re: Pixel Watch

J1 — Tue, 17 Oct 2023 19:27:45 GMT

I just bought one and gutted to find out three is not supporting LTE. Waste of the extra £50. May as well change provider.

Re: Pixel Watch

JonathanB — Wed, 18 Oct 2023 15:46:36 GMT

Hi @J1,

I'm sorry that there's no news yet, but we do hope to expand the range of watches we support in time. You should still be able to use Bluetooth pairing when in range of your phone.

Thanks,
Jonathan

Re: Pixel Watch

a1du — Sat, 21 Oct 2023 12:08:37 GMT

It's a pretty bad customer experience that this thread started a year ago and Three still don't offer eSim support for pixel watches of either generation. If Three were "actively" looking into offering support to pixel watches last year and still haven't made it available then "actively" they are failing there consumers. Here's to pixel watch 3 being supported 🤞🏾