topic Upgrading in Devices

Upgrading

Jayjay2010101 — Mon, 24 Apr 2023 01:04:55 GMT

Hi I was wondering.. when upgrading will a credit check be required as if it’s a new account? Thank you I’m advance.

Re: Upgrading

sc1999 — Mon, 24 Apr 2023 21:48:44 GMT

Not sure of the answer but I would be surprised if they don't. There blurb states that they run a credit check when you take out a monthly plan. As an upgrade is a new contract then I would expect a credit check.

Re: Upgrading

JonathanB — Wed, 26 Apr 2023 10:20:53 GMT

Hi @Jayjay2010101,

There may be exceptions for upgrading from one SIM only plan to another, but for any devices such as phones, tablets, smartwatch etc, our Three Your Way plans we've recently launched are 0% APR finance agreements so my understanding is that credit checks are mandatory for these as the hardware is being covered by a loan.

Thanks,
JonathanB

Re: Upgrading

techbloke — Sun, 30 Apr 2023 16:53:39 GMT

I think it's pretty much a certainty they'll credit check you if providing you with hardware bearing in mind a flagship handset can be up to £1500 to buy sim free so if you're worried you might not pass it, I'd check your credit file first.