topic Problems setting up mobile date pairing plan in Devices

Problems setting up mobile date pairing plan

ja975 — Mon, 25 Sep 2023 04:01:25 GMT

Hi I’ve just purchased a Apple Watch series 8 all is ok apart from when I’m setting up my mobile date pairing plan - I’ve put my email and password in my3 page when prompted by the watch app and it say all looks good just setting the plan up the I get a systems error page - saying systems error there’s a problem

both my iPhone and watch have the latest software

please can someone help as I’m beyond this so frustrating

thanks in advance

Re: Problems setting up mobile date pairing plan

tommytran672 — Mon, 25 Sep 2023 12:33:13 GMT

Hi,
After 2 days of trying, I got it to work.
Issue: "THERE IS A PROBLEM"
"one of the fields is missing"

Solutions:

"Watch" > "General" > "Software Update"
Charge your Apple Watch while trying to pair on your iPhone. Also, try without charging and leaving it to charge for a bit.
Change password to only letters and numbers.
"Settings" > "Safari" > "Clear History and Website Data".
Try throughout the day, but night seems to work more often from anecdotes. (10pm, midnight, 1am, etc.)

Re: Problems setting up mobile date pairing plan

Cesca — Tue, 26 Sep 2023 21:28:26 GMT

Please see my post about this.

Re: Problems setting up mobile date pairing plan

Cesca — Tue, 26 Sep 2023 21:30:51 GMT

Ditto sooooo frustrated see my post

Re: Problems setting up mobile date pairing plan

Stef — Sun, 19 Nov 2023 22:09:30 GMT

Same here iPhone 15 Apple Watch series 9 the are paired together but when trying to activate the cellular on watch I get white screen saying There’s a problem