topic Re: Hello. what can I do? in Devices

Hello. what can I do?

Radu — Sat, 14 Oct 2023 11:13:47 GMT

yesterday I upgraded to a phone. iphone 15 128gb. I paid £60 upfront but I don't see it in my account. at upfront it shows 0£, how is it possible to pay 60£ and it doesn't show in my account? I think I was lied to, who stole my money?? I went to the three store but no one helped me. please help me. I received the case, foil and employee three told me that they were a gift for my new phone. was i lied to I want justice please, I paid £60 upfront and I want my money to be in my three account.

Re: Hello. what can I do?

sc1999 — Sat, 14 Oct 2023 11:55:23 GMT

Where did you upgrade the phone was it three.co.uk or somewhere else. It may also depend on 3's systems as to how quickly transactions are processed. Also check your payment method as it may show payment pending as 3 may not have taken the money. Also they may not take the money until the transaction is confirmed or stock available.

Re: Hello. what can I do?

Radu — Sat, 14 Oct 2023 12:18:37 GMT

Re: Hello. what can I do?

Radu — Sat, 14 Oct 2023 12:19:27 GMT

I pay 60£…

Re: Hello. what can I do?

Radu — Sat, 14 Oct 2023 12:21:29 GMT

Re: Hello. what can I do?

sc1999 — Sat, 14 Oct 2023 12:31:05 GMT

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Where did you upgrade your phone, online, in a shop, over the phone? We cannot offer suggestions or help without more info.