https://community.three.co.uk/t5/Devices/Issue-getting-SIM-card-activated/m-p/20128#M2252 <P>My mobile broadband is now connected and working well! It’s just a shame it took six days from the day I received it to get it activated. With the level of service us customers get on occasions from customer service the network does itself no favours in inspiring loyalty and making customers feel valued. Still,there you go. 🤷‍<span class="lia-unicode-emoji" title=":male_sign:">♂️</span></P> Wed, 18 Oct 2023 10:37:26 GMT Anonymous 2023-10-18T10:37:26Z https://community.three.co.uk/t5/Devices/Issue-getting-SIM-card-activated/m-p/19972#M2227 <P>I’ve just taken out a 2nd contract via the Three website for a mobile broadband dongle which arrived via DPD on Friday. Surprisingly the sim wasn’t active and on calling customer service,I’ve been told it may take 72 hours to activate it.I have no number for it having been told the number would be generated automatically but the call taker had no info about that. It’s not the end of the world but does seem an inordinate length of time to get it sorted. Has anyone else had issues like this?</P> Sat, 14 Oct 2023 16:32:04 GMT https://community.three.co.uk/t5/Devices/Issue-getting-SIM-card-activated/m-p/19972#M2227 Anonymous 2023-10-14T16:32:04Z https://community.three.co.uk/t5/Devices/Issue-getting-SIM-card-activated/m-p/20031#M2243 <P>4 days later and still awaiting activation! 🤷‍<span class="lia-unicode-emoji" title=":male_sign:">♂️</span></P> Mon, 16 Oct 2023 16:45:42 GMT https://community.three.co.uk/t5/Devices/Issue-getting-SIM-card-activated/m-p/20031#M2243 Anonymous 2023-10-16T16:45:42Z https://community.three.co.uk/t5/Devices/Issue-getting-SIM-card-activated/m-p/20128#M2252 <P>My mobile broadband is now connected and working well! It’s just a shame it took six days from the day I received it to get it activated. With the level of service us customers get on occasions from customer service the network does itself no favours in inspiring loyalty and making customers feel valued. Still,there you go. 🤷‍<span class="lia-unicode-emoji" title=":male_sign:">♂️</span></P> Wed, 18 Oct 2023 10:37:26 GMT https://community.three.co.uk/t5/Devices/Issue-getting-SIM-card-activated/m-p/20128#M2252 Anonymous 2023-10-18T10:37:26Z https://community.three.co.uk/t5/Devices/Issue-getting-SIM-card-activated/m-p/26444#M2678 <P>Yikes, six days? I'm experiencing similar with my own new MiFi router, have confirmed the hardware is fine and customer service seemed to think the SIM is active. Annoying if it is indeed the case that it may take a few more days, considering I got all the texts and spiel to say my contract was up and running and my direct debit is now active - I don't have any internet yet!</P> Tue, 05 Mar 2024 13:11:27 GMT https://community.three.co.uk/t5/Devices/Issue-getting-SIM-card-activated/m-p/26444#M2678 jacobahill 2024-03-05T13:11:27Z https://community.three.co.uk/t5/Devices/Issue-getting-SIM-card-activated/m-p/26445#M2679 <P>They said to me that the sim will be activated by the “back office”. Literally turned it on 6 days after receiving it and I had two green lights on the front and was connected . To be completely fair I received it on a Friday and was connected on the following Wednesday so there was a weekend in between. Ensure you reboot the device regularly.</P> Tue, 05 Mar 2024 13:22:20 GMT https://community.three.co.uk/t5/Devices/Issue-getting-SIM-card-activated/m-p/26445#M2679 Anonymous 2024-03-05T13:22:20Z https://community.three.co.uk/t5/Devices/Issue-getting-SIM-card-activated/m-p/45073#M3705 <P>did it get solved? In a similar position and nothing is working</P> Mon, 03 Feb 2025 12:52:34 GMT https://community.three.co.uk/t5/Devices/Issue-getting-SIM-card-activated/m-p/45073#M3705 karlc 2025-02-03T12:52:34Z