topic Xiaomi Smartwatch pairing in Devices

Xiaomi Smartwatch pairing

Piczel — Tue, 24 Oct 2023 20:23:10 GMT

Hi I'm hoping this is possible, if not hopefully it'll be possible in the future!

My issue is: I own a Xiaomi Mi10 and a Xiaomi Smartwatch 2 Pro, I would really like to purchase the smartwatch pairing as part of my package (I currently have unlimited everything) however I would like to be able to go out running without the phone and listen to Spotify (I know I can download songs to the phone but you get what I'm trying to achieve) if someone wanted to phone me I could answer it on the phone.

I've got the Mi fitness app which I can put a esim by either qr code or a code I've spent lot of time on the phone to threes customer service and also went into store both of which says it's not possible saying they can't do it and can only do it for the Apple watch! But they're clearly selling the Samsung watch with this option too... Samsung is again based on wear OS so surely it should be the same setup?

I realise I can put a completely different esim into the watch, however the whole smartwatching pairing is to keep the same number I think

Any advice would be really appreciated, or if anyone has any guides ?

Thanks in advance.

Re: Xiaomi Smartwatch pairing

sc1999 — Tue, 24 Oct 2023 22:14:50 GMT

3 only have pairing plans foe certain apple and Samsung watches. I expect that there would have to be quite a demand before adding Xiaomi to the list.

Re: Xiaomi Smartwatch pairing

JonathanB — Wed, 25 Oct 2023 11:28:07 GMT

Hi @Piczel,

Sorry Xiaomi watches aren't currently supported for the pairing plan, but we're always looking into options to expand our offerings. Hopefully we'll be able to support this brand some point in the future.

JonathanB

Re: Xiaomi Smartwatch pairing

Kirstiecee — Wed, 27 Dec 2023 21:39:44 GMT

Need to find a solution to the issues for the smartwatches that three apparently already support. Customer services have been atrocious in supporting customers who are having issues with the cellular pairing , again all seem to have the same error msg that states 'one field missing' but never a response to anyone on this community thread with a resolution to getting this working for existing customers