topic Fake iphone 15 Pro Max Delivered in Devices

Fake iphone 15 Pro Max Delivered

H8971 — Thu, 07 Dec 2023 15:56:31 GMT

Hi guys,

Just wanted to make people aware that today I had a delivery of my new iPhone 15 Pro Max via DPD. The package was sealed but once I opened the box, I found a fake Chinese copy of the iphone 15 Pro max. I have spoken to Three Customer services who are going to take 5 working days to investigate this issue.

I am not sure what the outcome will be but hoping they get this sorted soon

Checking online there seems to be a lot of this issue with DPD

Re: Fake iphone 15 Pro Max Delivered

Anonymous — Fri, 08 Dec 2023 08:34:33 GMT

Going to show my ignorance here but how do you know it’s a fake? If you believe you’ll compromise Three’s investigation by commenting on here then that’s obviously fine. I’m just curious.

Re: Fake iphone 15 Pro Max Delivered

sc1999 — Fri, 08 Dec 2023 10:00:56 GMT

Was the iPhone box sealed? Were there any signs of tampering. Frankly I would call crime stoppers and report it.

Re: Fake iphone 15 Pro Max Delivered

sc1999 — Fri, 08 Dec 2023 10:01:55 GMT

I think Chinese copies run android.

Re: Fake iphone 15 Pro Max Delivered

Anonymous — Fri, 08 Dec 2023 10:02:42 GMT

So would I or call the police directly and get a crime number.

Re: Fake iphone 15 Pro Max Delivered

Delgadolola — Tue, 03 Dec 2024 18:05:27 GMT

I’ve had this happen to me today ! I’m furious it’s not even the iPhone I ordered it’s a 16 that I ordered I’m so upset I don’t even know if anything will be done about it

Re: Fake iphone 15 Pro Max Delivered

JadeF — Wed, 04 Dec 2024 14:37:55 GMT

Hey @Delgadolola

Welcome to the Three Community.

We're sorry to hear that this has happened to you.

Please reach out to our Complaints team and we can raise this for investigation for you.

Jade