topic Re: Problem with bill payment in Devices

Problem with bill payment

Fatma_arbab — Fri, 08 Dec 2023 19:56:30 GMT

Hello I have agreed to pay £5 for a month for my contract for this phone but they've taken £6 pound which I'm not happy about , and also the money has been taken before a month has come since I got the contract. Its only been 16 days since Ive got it and I got it on the 21st of November. I have cancelled the direct contract and would like to know when the payment for the bills is so I can pay the amount at that time . Thank you

Re: Problem with bill payment

sc1999 — Fri, 08 Dec 2023 20:26:00 GMT

This page explains how 3 calculate your first bill and I hope it helps:

About your first bill | Support | Three

Re: Problem with bill payment

Anonymous — Sat, 09 Dec 2023 09:05:59 GMT

If I could get a contract for £5 per month I wouldn’t quibble over a quid. Your first bill is always higher. Seems to me there’s more to this than meets the eye!

Re: Problem with bill payment

Anonymous — Sun, 10 Dec 2023 15:09:04 GMT

Probably VAT @ 20%

That £5 sounds like a business SIM, and they tend to price things ex-VAT as a lot of businesses might be able to claim the VAT back.

BTW Cancelling your direct debt can be a bad move, as Three will probably see this as breech of contract (usually 12 or 24 months) and could bill you for the entire contract. This could affect your credit rating going forward.