topic Back up failure in Devices

Back up failure

Lisa_C_OR — Thu, 06 Jun 2024 06:14:17 GMT

Why wont my galaxy watch 6 back up automatically. All the settings are correct. Fully charged phone and watch but nothing happens. Any suggestions?

Re: Back up failure

MZone — Thu, 06 Jun 2024 08:19:10 GMT

Maybe head to a Samsung galaxy watch forum and ask the same question.

Re: Back up failure

Maxine — Fri, 07 Jun 2024 10:10:15 GMT

Hey Lisa,

That does seem like a pain. This would need to be reported to Samsung to have investigated.

You can download the Galaxy Wearable app and follow these steps to report the issues:

1. On your smartphone or tablet, open the Galaxy Wearable app.
2. Select the menu icon in the top left hand corner.
3. Select Contact us.
4. Select Errors reports.
5. Select 'Always' or ' Just this time' and then select OK.
6. Describe the problem in detail and select the send icon in the top right hand corner.

Maxine