topic Re: Cant make or receive calls but can text & Messenger. Any advice how to fix this please in Devices

Cant make or receive calls but can text & Messenger. Any advice how to fix this please

Kathlancs1916 — Mon, 23 Sep 2024 19:16:53 GMT

I cannot ring out or receive calls on my Samsung phone but can send & receive texts & use Messanger. Any advice please

Re: Cant make or receive calls but can text & Messenger. Any advice how to fix this please

Malasor — Mon, 23 Sep 2024 22:02:22 GMT

I have the exact same issue.

Re: Cant make or receive calls but can text & Messenger. Any advice how to fix this please

JonathanB — Tue, 24 Sep 2024 16:09:20 GMT

Hi @Kathlancs1916,

I'm sorry to hear you've been experiencing issues with your calls. If messages and data are still working as normal, this may relate to our 3G switch off. There's more info on how to set up your phone to make 4G calls here:

Let me know if the advice I've linked to helps.

Thanks,
Jonathan