https://community.three.co.uk/t5/Devices/Upgrades/m-p/38048#M3226 <P>Hey&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/25222">@Katrina</a>,</P> <P>Thanks for getting in touch, and we hope you're looking forward to using your new phone.</P> <P>If you're referring to when the upgrade will show in your app, this should be from the date your contract starts. When you upgrade to a new phone, the contract for the device plan typically starts around the expected delivery date, as this is when you begin using the phone.</P> <P>Thanks,<BR />Michael</P> <P>&nbsp;</P> Wed, 09 Oct 2024 10:27:14 GMT MichaelP 2024-10-09T10:27:14Z https://community.three.co.uk/t5/Devices/Upgrades/m-p/37958#M3222 <P>Hi, I came into store yesterday and upgraded, I will be getting the iPhone 16 but waiting for it to be delivered, I’m just wondering when will that get changed on my app?</P><P>Thank you Katrina.&nbsp;</P> Tue, 08 Oct 2024 09:51:24 GMT https://community.three.co.uk/t5/Devices/Upgrades/m-p/37958#M3222 Katrina 2024-10-08T09:51:24Z https://community.three.co.uk/t5/Devices/Upgrades/m-p/38048#M3226 <P>Hey&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/25222">@Katrina</a>,</P> <P>Thanks for getting in touch, and we hope you're looking forward to using your new phone.</P> <P>If you're referring to when the upgrade will show in your app, this should be from the date your contract starts. When you upgrade to a new phone, the contract for the device plan typically starts around the expected delivery date, as this is when you begin using the phone.</P> <P>Thanks,<BR />Michael</P> <P>&nbsp;</P> Wed, 09 Oct 2024 10:27:14 GMT https://community.three.co.uk/t5/Devices/Upgrades/m-p/38048#M3226 MichaelP 2024-10-09T10:27:14Z