Upgrade help

Axis0 — Mon, 21 Oct 2024 00:00:16 GMT

For years I've been on contracts where I pay around 40 quid a month for unlimited everything. It's currently £44. I'm looking to upgrade, but I can't find the option to carry on paying around the same price. I usually get a free handset and the unlimited contract, but every time I've tried this week, I've only got ones where you buy the phone and the contract... Which brings it up and over £50-£70 a month.

Do I just need to hang on till my contract actually ends? There's usually a few weeks overlap where you can do the upgrade beforehand.

Re: Upgrade help

KateS — Tue, 22 Oct 2024 09:28:43 GMT

Hey @Axis0,

When purchasing a new device contract or upgrading with a handset, you'll now have 2 separate agreements. One for the device loan agreement and one for the airtime contract.

If you'd like to discuss your upgrade options, I'd recommend reaching out to our upgrades team directly, as they'll be able to provide you with the best offer available.

Thanks,

Kate

topic Re: Upgrade help in Devices

Upgrade help

Re: Upgrade help