topic Re: Three 5g router - Zytel NR5103E - VPN Configuration in Devices

Three 5g router - Zytel NR5103E - VPN Configuration

crisdeodates — Sat, 07 Sep 2024 12:04:41 GMT

Hi, I have a Zytel NR5103E 5g broadband device provided by three. I came to know that this device is capable of configuring a VPN service such as Nord VPN. However I could not find the VPN settings in the router configuration. Is it disabled by three or how can we access it?

Re: Three 5g router - Zytel NR5103E - VPN Configuration

JonathanB — Tue, 10 Sep 2024 13:28:46 GMT

Hi @crisdeodates,

We don't actively support the use of VPN services, so I don't have a walkthrough or guide I can link you to, however I'm aware of a number of community members having posted about using VPN services.

happens to be a really popular topic concerning some settings tweaks for the NR5103E that has helped with connecting to VPNs and some other connectivity issues.

Thanks,
Jonathan

Re: Three 5g router - Zytel NR5103E - VPN Configuration

crisdeodates — Fri, 08 Nov 2024 23:43:01 GMT

Hi @JonathanB , Thanks for the response. The link that you suggested is very good to configure a VPN on the PC while connected using the Three modem.

What I was interested was to configure the VPN on the Three modem itself as the default Zyxel firmware of the modem supports it. But the Three's customized version of the firmware doesn't give any access to these relevant features. While I purchased this modem and 5g data plan from the Three store, I was assured that I could configure a VPN service on the modem, which was one of the main reason that I took the modem and plan. But I am very disappointed that Three's firmware doesn't allow it. Why is Three blocking the features which the device is already capable of and those that are very useful to the customers? 🙂