topic Apple Watch Ultra 2 Contract in Devices

Apple Watch Ultra 2 Contract

ValiantGala — Sat, 23 Nov 2024 13:39:04 GMT

I’ve purchased an Apple Watch Ultra 2 contract, I already have a contract for my Airtime with Three. As part of Apple Watch purchase I get 24m contract to share my allowances with the Watch. When I try and set-up cellular on the Watch app through iPhone, it takes me to 3 login, after logging in it tells me purchase 1m sharing contract? Why don’t I see my 24m plan that’s already part of the purchase?

Re: Apple Watch Ultra 2 Contract

PeteG — Sat, 23 Nov 2024 17:35:09 GMT

Hello there.

Welcome to the Three Community.

If you've purchased a 24 month pairing addon as part of the purchase, the system would normally take the phone number that it's supposed to be linked to at the point of sale. It sounds like yours might not be set up. I'd recommend reaching out to the Support Team so they can get that sorted for you.

Pete.