topic Re: Text messages in Devices

Text messages

Sang59 — Thu, 11 Sep 2025 15:50:29 GMT

I can't send text to enter competitions, what do I need to do to change this.

Re: Text messages

Paddiewack — Fri, 12 Sep 2025 05:36:44 GMT

Go to the Three app and increase your spend cap as these texts are obviously chargeable. Alternatively contact customer service who can sort it for you.

Re: Text messages

jr0 — Fri, 12 Sep 2025 09:02:41 GMT

I have an idea that you need to reach out to contact center and request/opt in to be allowed to do "premium" sms/calls. Are you @Sang59 on a PAYG(pay as you go) plan?

Re: Text messages

Paddiewack — Fri, 12 Sep 2025 09:06:18 GMT

Yes that’s a very good point. There may be some sort of premium rate bar needing to be removed.

Re: Text messages

Sang59 — Sun, 14 Sep 2025 12:57:29 GMT

I'm on a contract, I'll contact 3, thank you for all responses.