https://community.three.co.uk/t5/Devices/Proof-of-usage/m-p/63789#M4388 <P>I’m in the process of making a claim from my insurance for my damaged handset, which was gifted to me by my ex partner who I’m no longer in contact with. I’ve used the same handset for the past 4 years with the SIM card provided by Three.&nbsp;<BR /><BR /></P><P>Unfortunately I'm being told they can’t provide me with this. I find this unfair and absurd.&nbsp;</P> Fri, 17 Oct 2025 08:35:47 GMT MaiTana 2025-10-17T08:35:47Z https://community.three.co.uk/t5/Devices/Proof-of-usage/m-p/63789#M4388 <P>I’m in the process of making a claim from my insurance for my damaged handset, which was gifted to me by my ex partner who I’m no longer in contact with. I’ve used the same handset for the past 4 years with the SIM card provided by Three.&nbsp;<BR /><BR /></P><P>Unfortunately I'm being told they can’t provide me with this. I find this unfair and absurd.&nbsp;</P> Fri, 17 Oct 2025 08:35:47 GMT https://community.three.co.uk/t5/Devices/Proof-of-usage/m-p/63789#M4388 MaiTana 2025-10-17T08:35:47Z https://community.three.co.uk/t5/Devices/Proof-of-usage/m-p/63837#M4392 <P>Hello there.</P> <P>You're allowed access to the information, I'm not sure why the team wouldn't be able to provide that. What reason was given?&nbsp;</P> <P>Pete.&nbsp;</P> Sat, 18 Oct 2025 10:00:34 GMT https://community.three.co.uk/t5/Devices/Proof-of-usage/m-p/63837#M4392 PeteG 2025-10-18T10:00:34Z