https://community.three.co.uk/t5/Devices/Broken-plug/m-p/64332#M4425 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/43646">@SAllen3</a>,</P> <P>Sorry to hear this, I'm not aware of any option to order just the power supply for a hub, but I'd caution against using an incorrect adaptor supplied for another appliance, as even if they use the same connectors they may have varying factors such as incorrect voltage for the hub.</P> <P>I'd recommend to <A href="https://www.three.co.uk/support/contact-us" target="_self">get in touch</A>, and the team should be able to look at options for an exchange of hub.</P> <P>Thanks,<BR />Jonathan</P> Fri, 31 Oct 2025 15:28:55 GMT JonathanB 2025-10-31T15:28:55Z https://community.three.co.uk/t5/Devices/Broken-plug/m-p/64247#M4413 <P>Hi, the plug for my hub got broken in a house move, can I order a new one? Can’t find it online and similar plugs/adaptors aren’t working.</P> Thu, 30 Oct 2025 06:49:34 GMT https://community.three.co.uk/t5/Devices/Broken-plug/m-p/64247#M4413 SAllen3 2025-10-30T06:49:34Z https://community.three.co.uk/t5/Devices/Broken-plug/m-p/64332#M4425 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/43646">@SAllen3</a>,</P> <P>Sorry to hear this, I'm not aware of any option to order just the power supply for a hub, but I'd caution against using an incorrect adaptor supplied for another appliance, as even if they use the same connectors they may have varying factors such as incorrect voltage for the hub.</P> <P>I'd recommend to <A href="https://www.three.co.uk/support/contact-us" target="_self">get in touch</A>, and the team should be able to look at options for an exchange of hub.</P> <P>Thanks,<BR />Jonathan</P> Fri, 31 Oct 2025 15:28:55 GMT https://community.three.co.uk/t5/Devices/Broken-plug/m-p/64332#M4425 JonathanB 2025-10-31T15:28:55Z