topic WIFI CAM in Devices

WIFI CAM

Miko — Wed, 14 Jan 2026 21:18:42 GMT

Morning all,I think ive got a 2.4g cam and can't get it connected to my three dongle. Will the dongle be 5g?

If so...how i change it?

Re: WIFI CAM

MichaelP — Thu, 15 Jan 2026 09:42:51 GMT

Hi there @Miko,

What's the full model name for the dongle/device that you have?

Thanks,
Michael

Re: WIFI CAM

Miko — Thu, 15 Jan 2026 15:37:03 GMT

Soyealink Mobile wifi...Model E5783-330...From the Three Store

WiFi camera won't connect...EZVIZ CS-C6N

Re: WIFI CAM

Anonymous — Thu, 15 Jan 2026 19:16:25 GMT

You usually need to pair the camera with your wifi network. This is normally done via an app that "scans" for the camera and allows you to configure it with your wifi network details ie network name (SSID) and wifi password. Once pairing is complete, it should then connect automatically.

There are some FAQ's and manuals on the products website - https://support.ezviz.com/product/c6n/9046 Have you followed the pairing instructions?