topic Re: Deaf customers in Devices

Deaf customers

MaddyT — Mon, 19 Jan 2026 12:41:18 GMT

I have recently lost my hearing and can no longer make or receive any calls. Can 3 recommend a device and/or software that will help to translate calls? I already use Google translate but this can be a little unpredictable.

Re: Deaf customers

Geluk — Mon, 19 Jan 2026 15:36:24 GMT

Try RNID's website.

Re: Deaf customers

MichaelP — Tue, 20 Jan 2026 09:46:04 GMT

Hi there @MaddyT,

Thanks for getting in touch here.

Following on from @Geluk's helpful suggestion, you can view a list of apps on the RNID website🙂

Three also has a number of accessible audio support services that you can register for through the dedicated Wellness team.

If any of those services would be beneficial to you, please feel free to use the webchat option in the above link, and the team would love to help with getting you set up.

Thanks,
Michael