topic Google Smart Watch in Devices

Google Smart Watch

Joel_tg — Fri, 14 Oct 2022 14:40:41 GMT

Hi all,

Now we have the new Pixel along with the LTE smart watch, when can we expect to see compatibility with the pairing plan such as the Apple watches?

Three confirmed to me that this would be an additional cost of 5 pound a month to share the phones data plan, any time frames?

Thanks!

Re: Google Smart Watch

Joel_tg — Fri, 14 Oct 2022 14:46:09 GMT

For the record this is a deal breaker for me, with EE & Vodafone already offering this service.

Re: Google Smart Watch

PeteG — Sat, 15 Oct 2022 18:47:59 GMT

Hey, Joel.

It's a great combo to have, the most helpful phone now has it's own watch to pair with!

I can understand why getting LTE pairing is a big deal for you, Joel. It's being worked on, but sadly a timeline for this isn't something we have currently.

I'm not sure about the pricing you were quoted, it's something I haven't been able to get confirmed, and that's most likely because it hasn't been finalized. I would take that £5 with a pinch of salt, just in case.

Pete.

Re: Google Smart Watch

Joel_tg — Sun, 16 Oct 2022 21:17:10 GMT

Hi PeteG, thanks for taking the time to reply.

Please could you update this thread if you hear of anymore news on this?

Thank you.

Re: Google Smart Watch

PeteG — Mon, 17 Oct 2022 08:01:30 GMT

We don't have a wait list for it, but I'll do my best to come back to you if there's a confirmation of when pairing with the Pixel Watch will be ready

Re: Google Smart Watch

BillyC1113 — Wed, 19 Oct 2022 09:18:47 GMT

Just to add to this thread that I'm also surprised to find Three doesn't support pairing to the Pixel Watch LTE. I'm sure pretty much every Three customer that has gone for the new Pixel 7 + Watch deal is thinking the same thing.

To be honest I didn't even consider the idea before purchasing that Three might not support the Pixel watch on LTE, other phones have their watches supported, and I just assumed this would have been sorted. EE and Vodafone have managed it at launch.

Have been a Three customer for over a decade so hoping it can be sorted soon so I don't have to switch to have the latest tech/devices supported.

Re: Google Smart Watch

RunnerIain — Wed, 19 Oct 2022 16:25:27 GMT

Adding my interest to this thread as well, I just got the LTE Pixel watch and really want to use it on Three with my current subscription.

Re: Google Smart Watch

Chrisw42 — Thu, 20 Oct 2022 13:02:14 GMT

Please add me to the interested list as well. Got my Pixel 7 pro this week's an waiting for the Pixel watch to arrive so would really like to get the most out of the LTE device.

Re: Google Smart Watch

JonathanB — Fri, 21 Oct 2022 14:35:59 GMT

Thanks for highlighting your interest in this folks. As @PeteG mentioned, there's not a list per se, but I'll certainly be passing on all the feedback. 🙂

JonathanB

Re: Google Smart Watch

philaldred — Sun, 23 Oct 2022 14:44:56 GMT

Please push this for us! I'm a long term customer of three and don't want to move, but really want to get the full useage out of the pixel watch!

Re: Google Smart Watch

isomeruk — Wed, 26 Oct 2022 08:26:03 GMT

Please don't limit this to Pixel watches - us Samsung Watch5 users also want in on the action!

Re: Google Smart Watch

JonathanB — Thu, 27 Oct 2022 14:59:00 GMT

Hey @isomeruk,

Thanks for raising this point, for the moment all I can say is that we're looking into options for expanding the range of supported smartwatches, and I'm sure we'll be talking about it on the community as soon as we have anything we can officially share!

JonathanB

Re: Google Smart Watch

RunnerIain — Mon, 19 Dec 2022 13:50:45 GMT

Hi, any movement on this?

Re: Google Smart Watch

PeteG — Fri, 23 Dec 2022 17:45:42 GMT

Hello.

We don't have any update regarding specific devices as of yet, but we can confirm that we won't be adding additional devices in 2022.

Hopefully we'll have some news to share in the new year.

Pete.

Re: Google Smart Watch

heresandyboy — Sun, 15 Jan 2023 10:23:23 GMT

We would really appreciate it if 3 could outline to the community what challenges they are facing in getting LTE watches supported more quickly in the long term. Surely you shouldn't have to perform a load of work just to get each individual watch supported. All the watches should hopefully use the same esim technology and you should be set up in such a way as to be able to support new watches as they come to market.

I'm going to give it a few more weeks and then unfortunately will have to move to a carrier that has this sorted already.

Re: Google Smart Watch

RunnerIain — Thu, 02 Feb 2023 19:04:01 GMT

It's February now, still no word from Three. I'm guessing they feel there's just bit enough demand for this to put in the effort 🫤

Re: Google Smart Watch

mlewis — Tue, 07 Feb 2023 07:56:12 GMT

It's a joke. The other main providers all offer smart watch pairing. I've been with three for over 15 years but will be leaving at the end of this contract.

Re: Google Smart Watch

Zidatu23 — Tue, 14 Feb 2023 10:51:40 GMT

Agree too don't want to wait too long

Re: Google Smart Watch

Zidatu23 — Tue, 14 Feb 2023 10:53:00 GMT

Any update on pixel watch pairing ?

Re: Google Smart Watch

Richlaw245 — Sat, 04 Nov 2023 18:27:57 GMT

Like all above, I am desperate to pair my Pixel Watch 2 LTE with the my Pixel Pro 8.

Speaking to technical support (if you can call them that), they have fobbed me off with so many different solutions to pair them, it's unbelievable. I even had one tell me I need to download the mythree app to my watch and find the ' Smartwatch Pair add-on' and pair them that way, and because I bought my phone and watch directly from Goggle Store, I had to provide proof of purchase, both IMEI numbers for the phone & watch and also the e-sim number for the phone.

Why are the not just honest, and admit they are not yet offering pairing for the Google devices!

Searching on anything for smartwatch pairing, only gives you Apple or Samsung. Now you are selling the both the Pixel 8 & 8 Pro and Pixel Watch 2, you should already have a process in place to have pairing available to your customers before you went live with offering the devices for sale.

Please pass this message on to your complaints department, as its a terrible service I have experienced!