iPhone

EllieRowan22 — Wed, 16 Nov 2022 10:06:45 GMT

Hello.
I ordered a new IPhone 14 starlight.
It said it will be delivered Wednesday the 16th and will send me a text to confirm my time slot. However I’ve had no text, I’m due for work at 12.
Was wondering if you can chase that up as I’ve had no text or emails since myself ordering in October.

Re: iPhone

StephR — Thu, 17 Nov 2022 16:53:43 GMT

Hey Ellie,

I'm sorry your iPhone hasn't turned up as expected, I totally get how disappointing that must be. So that I can take a check on your expected delivery dates and figure out the next best step for you, can you please confirm the following:

the date you ordered
whether that was online, over the phone or in store
if it's the standard iPhone 14 you've ordered (as opposed to the Plus, Pro or Pro Max variants)
if you selected your iPhone as part of a bundle (with AirPods or a case for example)

Let us know and we'll help move things forward for you!

topic iPhone in Devices

iPhone

Re: iPhone