https://community.three.co.uk/t5/Devices/Do-i-need-photo-i-d-when-i-upgrade/m-p/7615#M922 <P>Hey&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/4409">@Storm1993</a>,&nbsp;welcome to Three Community&nbsp;<span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span><BR /><BR />You won't need photo ID to upgrade online or via the Three App, but you will need to log in first. You can find more information about upgrading on our <A href="https://www.three.co.uk/support/upgrades?intid=yxtsrch-support-how-to-upgrade" target="_self">support pages here</A>.<BR /><BR />If you'd prefer to chat things over with one of our store teams, then you will need to take along valid photo ID so the team can verify your identify.&nbsp;<BR /><BR />However you decide to upgrade, one extra thing to keep in mind is that a credit check may be required. You can read more about that <A href="https://support.three.co.uk/SRVS/CGI-BIN/WEBISAPI.dll/,/?New,Kb=Mobile,Ts=Mobile,T=CaseDoc,Case=Obj(37505)" target="_self">on our website</A>.<BR /><BR />Hope this helps, but let us know if you've any other questions!</P> Thu, 01 Dec 2022 17:33:59 GMT StephR 2022-12-01T17:33:59Z https://community.three.co.uk/t5/Devices/Do-i-need-photo-i-d-when-i-upgrade/m-p/7584#M914 <P>Hi I'm thinking of upgrading my three sim only to a device but just wondering do I need photo I.d if I do it online or is it better to go in store ?&nbsp;</P> Wed, 30 Nov 2022 18:52:37 GMT https://community.three.co.uk/t5/Devices/Do-i-need-photo-i-d-when-i-upgrade/m-p/7584#M914 Storm1993 2022-11-30T18:52:37Z https://community.three.co.uk/t5/Devices/Do-i-need-photo-i-d-when-i-upgrade/m-p/7615#M922 <P>Hey&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/4409">@Storm1993</a>,&nbsp;welcome to Three Community&nbsp;<span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span><BR /><BR />You won't need photo ID to upgrade online or via the Three App, but you will need to log in first. You can find more information about upgrading on our <A href="https://www.three.co.uk/support/upgrades?intid=yxtsrch-support-how-to-upgrade" target="_self">support pages here</A>.<BR /><BR />If you'd prefer to chat things over with one of our store teams, then you will need to take along valid photo ID so the team can verify your identify.&nbsp;<BR /><BR />However you decide to upgrade, one extra thing to keep in mind is that a credit check may be required. You can read more about that <A href="https://support.three.co.uk/SRVS/CGI-BIN/WEBISAPI.dll/,/?New,Kb=Mobile,Ts=Mobile,T=CaseDoc,Case=Obj(37505)" target="_self">on our website</A>.<BR /><BR />Hope this helps, but let us know if you've any other questions!</P> Thu, 01 Dec 2022 17:33:59 GMT https://community.three.co.uk/t5/Devices/Do-i-need-photo-i-d-when-i-upgrade/m-p/7615#M922 StephR 2022-12-01T17:33:59Z