topic Re: Cellular Data doesn't work on certain apps / gaming apps in Network

Cellular Data doesn't work on certain apps / gaming apps

JKL2K — Mon, 31 Jul 2023 09:17:34 GMT

I'm having an issue where my mobile data doesn't work on certain apps / gaming apps.

My phone isn't used for many other reasons than gaming apps - I either have an incredibly unstable connection (although the connection is 3 bars or 4 bars 5G and 4G) or the network doesn't connect full stop.

I've spoke to numerous advisors and telephone calls but I don't seem to get a resolution, has anyone had this issue?

I note that I have done the traditional reset network settings, Three have reset some settings on their end, tested the SIM in another phone etc and to no avail.

Before my upgrade the above issue was not apparent and everything worked smoothly but for about 2 years now the problem is still not resolved and wondered if anyone can assist?

Re: Cellular Data doesn't work on certain apps / gaming apps

sc1999 — Mon, 31 Jul 2023 10:49:48 GMT

The bars display phone signal strength not available data bandwidth. I can get 30mb with 3 bars at home and get 30mb with 1 bar 5 miles away. A speed tester is a more reliable option.

I don't know but will the content filter have a say in what apps may be used?

Re: Cellular Data doesn't work on certain apps / gaming apps

JKL2K — Mon, 31 Jul 2023 12:28:06 GMT

Thanks for the above, I see what you mean - suppose the signal doesn't represent anything accurately in my case.

The content filter is currently off, that was one of the options that the advisor suggested but when that was changed it hasn't affected anything.

Re: Cellular Data doesn't work on certain apps / gaming apps

MZone — Mon, 31 Jul 2023 18:18:19 GMT

Try "three.co.uk" and "3internet" in the APN field to check if you get differing results. 3internet is intended for Broadband, but I've seen a couple of situations where it worked better for certain types of data usage on phones.

Re: Cellular Data doesn't work on certain apps / gaming apps

JKL2K — Tue, 01 Aug 2023 07:57:11 GMT

This surprisingly works wonders for me and I appreciate your help.

Re: Cellular Data doesn't work on certain apps / gaming apps

eXplosion1701 — Mon, 15 Jul 2024 11:12:48 GMT

Thanks for help worked for me in game zombie.io

Re: Cellular Data doesn't work on certain apps / gaming apps

sean2204 — Wed, 04 Sep 2024 16:51:15 GMT

i have the same issue when i play wwe supercard, i can never get the game to load unless im on wifi and the above settings dont work for me either i have been into my local 3 shop who tried everything they can and they have no idea what to do, does anyone have any more help or ideas please? thanks

Re: Cellular Data doesn't work on certain apps / gaming apps

ghena2701 — Fri, 08 Nov 2024 00:03:11 GMT

please hwlp me as well how to fixx me app on doorbell ,not woking on mobile data

Re: Cellular Data doesn't work on certain apps / gaming apps

Luffy — Mon, 27 Jan 2025 16:31:57 GMT

I have same problem, I still haven’t found a solution

Re: Cellular Data doesn't work on certain apps / gaming apps

Luffy — Mon, 27 Jan 2025 16:37:52 GMT

You are amazing thank you 🙏

Re: Cellular Data doesn't work on certain apps / gaming apps

Treebore — Sun, 03 Aug 2025 19:28:07 GMT

I have same problem with dark war game used to work fine now never loads

just changed my settings to 3internet and game is loading again thanks