topic No coverage in Network

No coverage

WR — Wed, 29 Jan 2025 16:41:29 GMT

No internet or phone for 3 weeks yet offered only £5 pounds, my whole life was disrupted and no-one would help on the phones, disgusting treatment.

Re: No coverage

JadeF — Thu, 30 Jan 2025 14:16:03 GMT

Hey @WR

Welcome to the Three Community Page.

I'm so sorry to hear that the disruption to your service had such an impact on your life at that time.

If you reach out to the team on one of the following options here, we can get this raised for investigation.

Thanks,

Jade

No connection

WR — Thu, 30 Jan 2025 15:10:12 GMT

There is no point telling me to contact your team over 3 weeks of no coverage at all as if you raise a complaint, it is shut down literally within 5 minutes I got told it had been closed and the people on the phones do nothing. The service is terrible. I will be leaving asap