topic Can't make calls? in Network

Can't make calls?

Alimack55 — Thu, 17 Apr 2025 11:25:22 GMT

Can't make calls as message states calling is down

Re: Can't make calls?

JonathanB — Thu, 17 Apr 2025 13:49:03 GMT

Sorry to hear that you're having trouble with making calls at the moment. I'm not aware of any widespread incidents. I'd recommend to check our Network Status Checker, this should help let you know if there's any local network problems under investigation.

Is the issue just affecting making calls, or are you unable to receive calls, send and receive texts, and connect over mobile data too? When you say a message states "calling is down", what does the error say precisely, and is this on screen, or an automated message?

Thanks,
Jonathan

Re: Can't make calls?

JonathanB — Tue, 22 Apr 2025 12:05:57 GMT

Hi @Alimack55,

We didn't hear back from you. Please let us know if you still need any help or if the issue was resolved?

Thanks,
Jonathan