topic Re: Not receiving SMS Verification Text messages for some applications. in Network

Not receiving SMS Verification Text messages for some applications.

kenny191 — Mon, 12 May 2025 11:39:33 GMT

Since porting from Vodafone I no longer receive SMS Verification Text messages for some applications such as Santander and E-Trade, while it does for others, such as Three and Vanguard. Support has had me reset both iMessage and network settings, amongst other things, but it's still not working.

I'm currently locked out of online banking and brokerage firms.

Re: Not receiving SMS Verification Text messages for some applications.

jr0 — Mon, 12 May 2025 13:09:22 GMT

@kenny191when was your number ported?

Re: Not receiving SMS Verification Text messages for some applications.

Anonymous — Mon, 12 May 2025 14:47:37 GMT

Clear storage and cache in your Messages app, and then make sure that it is your current mobile number showing.

Re: Not receiving SMS Verification Text messages for some applications.

kenny191 — Tue, 13 May 2025 08:54:59 GMT

Update: Number was ported two weeks ago. I fixed this through doing the following for those coming from Google:

1. Go to Settings > Apps > Messages (iPhone)

2. Disable iMessage

3. Turn off Phone and Turn back on

4. Enable iMessage again

This solved it. I did have to do this twice. Once managed to get half the services running, a second time got it running.

Re: Not receiving SMS Verification Text messages for some applications.

jr0 — Tue, 13 May 2025 09:12:31 GMT

gee. what is strange to me is that imessage is not standard sms, and I thought RCS on apple would not be "linked" to imessage... anyway more reading

Re: Not receiving SMS Verification Text messages for some applications.

JonathanB — Tue, 13 May 2025 10:24:50 GMT

Thanks for sharing your solution @kenny191, hopefully this helps others too!

Re: Not receiving SMS Verification Text messages for some applications.

LG3 — Tue, 03 Mar 2026 12:37:55 GMT

Hi I am not reciving text code to login my just Eat courier account since I have moved to three network