topic Re: No mobile data service in kettering since 2pm! in Network

No mobile data service in kettering since 2pm!

1Olive — Thu, 22 May 2025 17:50:03 GMT

My 3broadband router is working fine

Re: No mobile data service in kettering since 2pm!

Paddiewack — Thu, 22 May 2025 18:26:11 GMT

You say your 3 router is working fine yet you’ve had no mobile data. Check the Three status page for any outages and perhaps try your router sim in your handset just to eliminate any problems with it.

Re: No mobile data service in kettering since 2pm!

1Olive — Fri, 23 May 2025 11:53:09 GMT

Yes according to the 3store in kettering, my home broadband hub is working fine at home however, on my mobile phone whilst put n about, my mobile data, tex, calls is not working, since yesterday circa 1pm.

Apparently 3 is aware of the issue. I have a message saying you are offline, no internet connection, i think the whole of kettering has visited the 3store with the same issue.

Funny thing us, Ady, the guy in the store, his 3mobile connections are all fine!

And a random customer had a work fone on 3 and his personal phone on 3, one was fine the other wasnt. Weird!

They explained it away as every phone works on a different frequency n thats why they advise rebooting! Hadnt helped none of us!

Ive had to go buy an o2 payg so i can use my phone away from my house broadband.

I will be claiming that back!

Apparently 3mobile's mobile data calls n texts network is down! Put it this way, at home my phone connects onto my 3broadband hub n works fine, wen im out, i have nothing! No calls incoming or out, no tex and cannot get onto the internet

Re: No mobile data service in kettering since 2pm!

1Olive — Fri, 23 May 2025 12:06:49 GMT

Sorry i confused it, 3mobile data calls n tex network is dwn for a lot of ppl in kettering since 1pm yesterday.

My home 3broadband hub at home is working fine. 3 are aware of this problem n have posted a message on their website under network checker saying they are trying to fix it. I have had to buy an o2 payg sim so i can function away from my home broadband .

Re: No mobile data service in kettering since 2pm!

nineyeareals — Sat, 24 May 2025 02:15:01 GMT

Im in Kettering and can't make voice calls but data and texts are fine. 😬

Re: No mobile data service in kettering since 2pm!

PeteG — Sun, 25 May 2025 09:33:08 GMT

That's not great. Since you have data working, and calls are made over data services these days, it sounds like it could just be a glitch. I'd recommend restarting, and if that doesn't help, I'd recommend going into the reset menu and resetting the network settings on your phone.

Pete.