topic Re: No network in hedge end Southampton in Network

No network in hedge end Southampton

Husky — Fri, 02 May 2025 13:11:17 GMT

I'm a security guard on nights and have no network on my phone or broadband not getting a lot from Three douse anyone know what is going on please

Re: No network in hedge end Southampton

Paddiewack — Fri, 02 May 2025 13:38:44 GMT

Your first port of call would be to put your postcode into the Three status page to check for any issues in your area. If you were getting a good service previously then that’s likely the cause of your trouble. In fact I’ve just checked the SO30 postcode and there does seem to be a tech issue in your area. Check with customer service tech support on 333 option 1 option 4 option 3.

Re: No network in hedge end Southampton

JonathanB — Wed, 07 May 2025 15:16:25 GMT

Hi @Husky,

We've noticed quite a few posts about this area recently so we've flagged up all the feedback. Unfortunately we've had some issues with a 3rd party supplier which had reduced our coverage and capacity in the area. We're working hard to get this resolved, so hopefully it won't be too much longer.

Thanks,
Jonathan

Re: No network in hedge end Southampton

Davetaz — Thu, 22 May 2025 09:57:16 GMT

There are currently cranes all over the mobile masts in hedge end. So hopefully soon.

Re: No network in hedge end Southampton

Lee8t1 — Sat, 24 May 2025 15:30:59 GMT

Yes and have removed one tower

no no more 5G and 4G is a problem as well

Re: No network in hedge end Southampton

Lee8t1 — Tue, 03 Jun 2025 20:15:04 GMT

Had tx message saying fixed….. no!!!
No 5G and 4G is low and can not make phone calls

iv gone from 600mbps to nothing

this is terrible how can this happen