topic APPLE WATCH ULTRA 2 MOBILE PLAN NOT PAIRING in Network

APPLE WATCH ULTRA 2 MOBILE PLAN NOT PAIRING

Nogsy — Tue, 03 Jun 2025 18:03:49 GMT

“There's a problem

E53304-Smartwatch pairing cannot be activated - Chat to one of our team :- From your Three phone 333, From any other phone 0333 338 1001”

I am unable to pair my Apple Watch Ultra 2 to the watch mobile plan I have.

I have read through the multiple posts here with people experiencing similar problems. I have exhausted all options to get this to work, including soft and hard resets of the watch and my phone, password changes, and waiting through a full billing cycle.

Chat and CS cannot help.

Now paying for a service I cannot use.

Re: APPLE WATCH ULTRA 2 MOBILE PLAN NOT PAIRING

DJiJamiee — Tue, 03 Jun 2025 18:53:21 GMT

I’ve had a similar issue. I had to change my number. It’s not ideal but I think that is the only way around these errors

Re: APPLE WATCH ULTRA 2 MOBILE PLAN NOT PAIRING

jr0 — Wed, 04 Jun 2025 13:29:42 GMT

Hi @Nogsy

hmmm I reckon you might have to ask support team to push this problem to a technical team.
Have you ever been able to pair your watch?

unlike @DJiJamiee suggests, you don't need to change your phone number. Such doesn't make sense... it might have worked for @DJiJamiee but this is unpratical (as people have banks and other entities that rely on current phone numbers). I'd push hard with 1st line of support team even suggest if this can be passed to a next level team (this how most companies work in terms of product support)

Re: APPLE WATCH ULTRA 2 MOBILE PLAN NOT PAIRING

DJiJamiee — Wed, 04 Jun 2025 15:24:56 GMT

Good luck with that. Support have no idea

Re: APPLE WATCH ULTRA 2 MOBILE PLAN NOT PAIRING

Nogsy — Thu, 05 Jun 2025 08:42:08 GMT

Absolutely no idea what happened but suddenly it worked. I was able to log in to Three via the Watch app and add the mobile plan. It’s all up and running. I didn’t do anything different than before or try anything new. Just seems strange I post on here and 48hrs later it’s working after a month of trying.

Re: APPLE WATCH ULTRA 2 MOBILE PLAN NOT PAIRING

jr0 — Thu, 05 Jun 2025 09:19:55 GMT

Great. I'm glad for you.
From what I know, from a few friends which have a similar service on other networks 1 of them had problems. Also there are plenty of posts on here, Three community, about pairing problems and most of times the moderators intervene in order to help but you don't need to change your phone number (sorry @DJiJamiee ). The only thing I find strange in your case and DJiJamiee is that you mention like you have to wait for a month for the watch's mobile plan ... 😕 first time I heard on this community.

Are you sure the watch add on was added back then (1 month ago)? Was the addon meant to last 1 month only? and could be now that you have a new add on (which makes me thing that was something was wrong with the previous addon)... All before are rhetorical questions 🙂

Anyway, if you are happy and its working fine let it be (in other words don't mess around with it)
Leaving the FAQ for pairing wearables here