topic Re: Three Your Way in Network

Three Your Way

Anonymous — Tue, 31 Jan 2023 11:36:00 GMT

On the new "Three Your Way" tariffs the following information is on the 3 website:

"Going travelling? Use your phone like you’re at home for up to 56 days a year in 71 worldwide destinations."

Does this mean that if a customer takes a Plus or Premier plan that they can use data up to the limit of their UK plan, or will the 12gb limit still be enforced?

For example, I am on an Unlimited Data plan. If I took one of the new Plus or Premier plans would I be able to have unlimited data in all 71 Go Roam destinations?

Re: Three Your Way

JonathanB — Wed, 01 Feb 2023 12:53:10 GMT

Hi @Anonymous,

Great questions! The daily passes are still governed by Go Roam's existing fair use policies, so you will still have the 12GB limit per billing month. There's some further FAQ's on Roaming Passes here.

Hope this helps clear this up.

Thanks,
Jonathan

Re: Three Your Way

3Gcouk — Wed, 01 Feb 2023 15:01:00 GMT

Just as a footnote to what the Mod says.

If you’re interested in a Plus or Premium plan you need to give Three sales a call or head to your nearest Three store, as they cannot be bought on line currently.

Re: Three Your Way

Anonymous — Wed, 01 Feb 2023 15:24:04 GMT

Will Three Your Way be available on sim-only plans?

Re: Three Your Way

JonathanB — Thu, 02 Feb 2023 10:08:37 GMT

Hey @Anonymous,

Yes 100%, Three Your Way is all about offering flexibility. You can buy a device outright, take out a finance agreement, or if you're quite happy with your existing device, take SIM only.

As @3Gcouk, pointed out, for the moment, you will need to speak to a Three Store assistant, or the Sales team to take out a Plus, or Premium tier plan.

We've added a the Three Your Way price guide to the list on the T's and C's of our website though, hopefully this has all the info you need, but if there's anything you need clarification on, please let us know. As well as more info on the roaming passes it details the SIM only options too.

JonathanB

Re: Three Your Way

Anonymous — Thu, 02 Feb 2023 14:23:05 GMT

And will it still be possible to walk in to a 3 store as an existing Three sim-only customer and buy a new handset outright?

Re: Three Your Way

JonathanB — Wed, 08 Feb 2023 15:43:50 GMT

Hey @Anonymous,

Sorry for the delay in coming back to you on this.

Yes if you've still got some time before you're eligible to upgrade, or would rather not pay an early upgrade fee, you can still buy a new device without changing your existing SIM only, they should be able to put it through as a PAYG sale in that case.

Thanks,
JonathanB