topic Re: Moving old 3 number to new 3 sim in Network

Moving old 3 number to new 3 sim

Alam03 — Tue, 10 Jun 2025 10:25:42 GMT

I am looking to purchase an 'existing customer offer' for a sim. Would I still have to move my number through another network or can I now transfer my number directly via 3?

Re: Moving old 3 number to new 3 sim

jr0 — Tue, 10 Jun 2025 16:07:25 GMT

Hi @Alam03
I believe you still have to use other network (as pivot)... is that right@JonathanB ?

Re: Moving old 3 number to new 3 sim

JonathanB — Tue, 10 Jun 2025 16:12:34 GMT

That's right, although if you're in a position to renew then it's worth checking with the team for upgrade options in case they can match or beat an offer you've seen, it would take a minimum of 2-3 working days to port out and back in.

Thanks,
Jonathan