https://community.three.co.uk/t5/Network/Telephone-Connection/m-p/51648#M12682 <P>Hello there.</P> <P>That's quite unusual. Have you tried your SIM card in a different phone to see if that happens on another kind of device?&nbsp;</P> <P>Pete.</P> Sat, 14 Jun 2025 15:23:47 GMT PeteG 2025-06-14T15:23:47Z https://community.three.co.uk/t5/Network/Telephone-Connection/m-p/51617#M12674 <P>Is anyone here able to help? This has been a long term issue, and I am at the end of my tether with it. Whenever I make a call to a business to purchase something or organise a service and provide data, my phone connection is disrupted.&nbsp; I can be have a normal conversation, but as soon as I am asked to provide my say, postcode, card details or even a serial number of a product, the connection is interrupted and the other side cannot hear me.&nbsp; I have oftentimes had to abort the call and find another way to make contact.&nbsp; Frustrating.</P><P>Is it a security setting, the network or the phone?</P> Fri, 13 Jun 2025 08:06:25 GMT https://community.three.co.uk/t5/Network/Telephone-Connection/m-p/51617#M12674 KEllis 2025-06-13T08:06:25Z https://community.three.co.uk/t5/Network/Telephone-Connection/m-p/51648#M12682 <P>Hello there.</P> <P>That's quite unusual. Have you tried your SIM card in a different phone to see if that happens on another kind of device?&nbsp;</P> <P>Pete.</P> Sat, 14 Jun 2025 15:23:47 GMT https://community.three.co.uk/t5/Network/Telephone-Connection/m-p/51648#M12682 PeteG 2025-06-14T15:23:47Z