https://community.three.co.uk/t5/Network/PAYG-eSIM-Problems/m-p/52850#M13046 <P>Hello there.&nbsp;</P> <P>It sounds like there might be a data issue. Messages are very small, so could be trickling through. Receiving pictures and scrolling Instagram require quite a bit more bandwidth, so that might be what's going on. It might be worth checking the network in your area for issues using the <A href="https://www.three.co.uk/support/network-and-coverage/coverage?tab=2#tabs-c2d0d12ce8-item-2988999184-tab" target="_self">service status page</A>&nbsp;to see if there's any known issues in the area.&nbsp;</P> <P>Pete.</P> Mon, 07 Jul 2025 09:22:23 GMT PeteG 2025-07-07T09:22:23Z https://community.three.co.uk/t5/Network/PAYG-eSIM-Problems/m-p/52760#M13030 <P>I can send and receive text on WhatsApp but not pictures. I can access instagram but no websites - safari, google, bbc etc</P><P>I’ve checked the APN settings and all fine.&nbsp;</P><P>apple iphone 13<BR /><BR />HELP !!</P> Fri, 04 Jul 2025 06:24:44 GMT https://community.three.co.uk/t5/Network/PAYG-eSIM-Problems/m-p/52760#M13030 JohnnR 2025-07-04T06:24:44Z https://community.three.co.uk/t5/Network/PAYG-eSIM-Problems/m-p/52850#M13046 <P>Hello there.&nbsp;</P> <P>It sounds like there might be a data issue. Messages are very small, so could be trickling through. Receiving pictures and scrolling Instagram require quite a bit more bandwidth, so that might be what's going on. It might be worth checking the network in your area for issues using the <A href="https://www.three.co.uk/support/network-and-coverage/coverage?tab=2#tabs-c2d0d12ce8-item-2988999184-tab" target="_self">service status page</A>&nbsp;to see if there's any known issues in the area.&nbsp;</P> <P>Pete.</P> Mon, 07 Jul 2025 09:22:23 GMT https://community.three.co.uk/t5/Network/PAYG-eSIM-Problems/m-p/52850#M13046 PeteG 2025-07-07T09:22:23Z