topic Re: No calls for over 3 weeks in Network

No calls for over 3 weeks

Angryuser1 — Fri, 11 Jul 2025 07:05:51 GMT

Both my husband and I haven’t been able to make or receive calls. No way this can keep going on!

Re: No calls for over 3 weeks

Paddiewack — Fri, 11 Jul 2025 09:58:39 GMT

Have you tried switching your phones off and then on again? There are no national issues affecting calls at this time,also check the status page for any issues local to you.

Re: No calls for over 3 weeks

Zeeno — Fri, 11 Jul 2025 10:47:27 GMT

same thing is happening to me

Re: No calls for over 3 weeks

Zeeno — Fri, 11 Jul 2025 10:49:42 GMT

The same thing is happening to me too. I thought my phone was old so got a new one and still cannot receive calls or make them.

Re: No calls for over 3 weeks

Philios1978 — Fri, 11 Jul 2025 15:17:13 GMT

Same, I’ve had no coverage for 4 days now, London Camden

Re: No calls for over 3 weeks

Zeeno — Fri, 11 Jul 2025 19:09:44 GMT

I called 3 and was walked through to recovering my Network via settings. And it seemed to have worked.

Settings > General > Transfer or Reset iPhone > Reset > Reset Network settings

Re: No calls for over 3 weeks

MichaelP — Sat, 12 Jul 2025 11:08:20 GMT

Hello @Angryuser1,

We completely understand your frustration with not being able to make or receive calls.

Please try to complete a full reset of your network settings and let us know if this helps.

If you have Apple devices, you can do this via the following steps:

Settings > General > Transfer or Reset iPhone > Reset > Reset Network settings.

On an Android device, you can reset network settings via the following:

Settings > System > Advanced > Reset options > Reset Wi-Fi, mobile, and Bluetooth (or Reset network settings). Then, tap Reset settings and confirm.

Please note: Resetting network settings will also remove saved Wi-Fi passwords and Bluetooth connections.

Thanks,
Michael

Re: No calls for over 3 weeks

Zeeno — Tue, 15 Jul 2025 17:06:15 GMT

Whilst I gave this as a solution, it worked for a little while but has now stopped working and I have a brand new phone

Re: No calls for over 3 weeks

JonathanB — Wed, 16 Jul 2025 11:41:00 GMT

Hi @Zeeno,

That's really disappointing, I'm sorry to hear these disruptions are continuing for you. What model of phone are you using? Can you see any known issues in your area with our Network Status Checker?

Thanks,
Jonathan