topic Re: Data roaming not working again in Network

Data roaming not working again

MM2 — Tue, 15 Jul 2025 19:19:53 GMT

Hi, my son has gone to Spain and yet again his data roaming is not automatically working. He’s had the text to say his go roam pass is active, he’s tried to manually select a network but none work. He’s switched phone on and off, he’s checked his spend limit, what else can he do?

Re: Data roaming not working again

JonathanB — Wed, 16 Jul 2025 10:58:24 GMT

Hi @MM2,

Sorry to hear that your son is having trouble with roaming, is it specifically data that isn't working? Can he make and receive calls and texts?

Thanks,
Jonathan

Re: Data roaming not working again

JonathanB — Fri, 25 Jul 2025 12:23:00 GMT

Hi @MM2,

We didn't hear back from you, please let us know if you still need help with this, or if the issue was solved.

Thanks,
Jonathan