topic Extremely poor connection in Network

Extremely poor connection

Hemp — Thu, 14 Aug 2025 10:55:44 GMT

Extremely poor reception in the wa7 area. I have a business where my phone is needed. It either doesn’t connect or cuts out many times during my phone calls. This is effecting my business.

Re: Extremely poor connection

PeteG — Fri, 15 Aug 2025 08:55:22 GMT

Hey there.

That's not so great. If there is an issue affecting the area around you, you should be able to verify it on the service status page. If nothing shows there, it might be best to report the issue to the support team where they can log it and check it out.

Pete.

Re: Extremely poor connection

MichaelP — Thu, 04 Sep 2025 13:46:34 GMT

Hey @Hemp,

Are you still experiencing low reception in this area? If so, were any known issues found?

Did you reach out to the Customer Services for some additional checks?

Thanks,
Michael