topic No Internet Again. in Network

No Internet Again.

AndyL — Thu, 04 Sep 2025 07:37:58 GMT

Since signing up with 3 in June this year, this is the second time I have had no Internet. No TV, no music etc. Despite assurances that the signal where I live is excellent. That is far from reality. I have currently got one bar and at best it only gets to two.

Re: No Internet Again.

jr0 — Thu, 04 Sep 2025 07:49:05 GMT

Hi @AndyL

I can understand the fustration, but cellular signal strenght and quality are bit like you broadband wifi... if you have to many walls, trees,other... and even if coverage check shows excellent that doesn't mean you will get good signal.
If you are not happy and you are able to show to Three support or corstumer services, as this is a users community, that your service is unusable maybe you can move on without paying cancellaton fees...
good luck

Re: No Internet Again.

AndyL — Thu, 04 Sep 2025 08:40:19 GMT

Thanks, certainly worth considering and once I get my internet back I'll look at my options. Frustrating in this day and age though.