topic How to contact customers service in Network

How to contact customers service

Mantyl0 — Fri, 05 Sep 2025 09:21:02 GMT

How to contact customer service please

Re: How to contact customers service

MichaelP — Fri, 05 Sep 2025 13:30:07 GMT

Hi there @Mantyl0,

Welcome to the Three Community.

You can contact Customer Services through the different methods outlined here.

Thanks,
Michael

Re: How to contact customers service

DerekCaush — Tue, 31 Mar 2026 10:40:56 GMT

I got my 3 bill yesterday and found out I had been charged £12-50 by a firm called Merchant, when I rang them up telling them that I had not bought any products from them they said I could only get my money back through pay pal, I don’t have that, I want to know from you what are you going to do to get my money back

Re: How to contact customers service

DerekCaush — Tue, 31 Mar 2026 10:43:25 GMT

Hello anyone there

Re: How to contact customers service

JonathanB — Wed, 01 Apr 2026 11:27:25 GMT

Hi @DerekCaush,

Sorry to hear that you've spotted charges you don't recognise. You've posted to Three's Community forums rather than customer services here. We can discuss an issue and potentially give advice, but this isn't a space we can access your account or bill from.

If you'd like to discuss or dispute charges on your bill please get in touch here.

Thanks,
Jonathan