topic Re: 5G Broadband in LE9 postcode in Network

5G Broadband in LE9 postcode

Bigboy79 — Sun, 14 Sep 2025 11:14:10 GMT

As of 15th Sept, the 5G broadband (sim) has been running extremely slow, below 10mbps in LE9 postcode. The network check on 3 website still says “fixing problem”. Had no real explanation from 3 nor any timescale this will be repaired. Disgraceful service from 3.

Re: 5G Broadband in LE9 postcode

PeteG — Mon, 15 Sep 2025 08:28:16 GMT

Hello there.

Oh, that's quite slow. At least the team are aware there's an issue, it means you don't have to worry about whether or not it's your hardware or something like that. When did you speak to the Three Team? What was advised when you did?

Pete.

Re: 5G Broadband in LE9 postcode

JonathanB — Wed, 17 Sep 2025 15:19:12 GMT

Hi @Bigboy79,

Sorry to hear you've been experiencing slow speeds recently, has there been any improvement since you posted?

Thanks,
Jonathan

Re: 5G Broadband in LE9 postcode

JonathanB — Thu, 09 Oct 2025 15:02:18 GMT

Hi @Bigboy79,

We never heard back from you, was the issue resolved in the meantime since you posted?

Thanks,
Jonathan