topic Re: Ongoing network issue in pl1 4dx in Network

Ongoing network issue in pl1 4dx

Ed19 — Sun, 12 Feb 2023 17:24:13 GMT

Ongoing work which doesn`t seem to be improved is there suggested work date to be finished 5g is on and off and 4g is not providing enough speed aswell

Re: Ongoing network issue in pl1 4dx

sc1999 — Sun, 12 Feb 2023 17:57:01 GMT

Best bet is try calling 333 tomorrow but don't hold your breath for more details.

Re: Ongoing network issue in pl1 4dx

3Gcouk — Wed, 15 Feb 2023 15:37:56 GMT

By using the network status checker https://www.three.co.uk/support/network_and_coverage/network_support

for your postcode it says

We’re fixing an issue with our network in this area. We’re sorry for any disruption you experience. Our engineers are working on masts nearby, which means the rest of our network is handling more traffic than usual.

Updates on our work will be posted here. We’re working as fast as we can to build a better, stronger network in your area. You can find more help and advice below. And you can read more about our Big Network Build here.

Re: Ongoing network issue in pl1 4dx

Ed19 — Wed, 22 Feb 2023 07:13:02 GMT

When is estimated fix to be done, and i want my compensation due low speeds please its been 4 weeks nearly . Thank you .

Re: Ongoing network issue in pl1 4dx

sc1999 — Wed, 22 Feb 2023 07:19:19 GMT

Call customer services on 333. Last time I had this issue I got 7 days credit.

Re: Ongoing network issue in pl1 4dx

Ed19 — Wed, 22 Feb 2023 13:18:43 GMT

I will have no choice then , tried vhat other day they been lying to me by saying we dont have any issues just what a waste