topic Re: Abroad cant send sms, can recieve though and make calls and use data in Network

Abroad cant send sms, can recieve though and make calls and use data

jack_bean123 — Tue, 16 Sep 2025 09:10:05 GMT

I'm abroad using a PAYG sim and my SMS has stopped working recently. Making calls works and using data and receiving texts but to send doesnt seem to work,

Any way to fix this?

Thanks

Re: Abroad cant send sms, can recieve though and make calls and use data

Anonymous — Tue, 16 Sep 2025 09:47:59 GMT

If you're sending a text to the UK make sure you replace the opening 0 with +44

Re: Abroad cant send sms, can recieve though and make calls and use data

jack_bean123 — Tue, 16 Sep 2025 11:05:46 GMT

Still doesnt work

Re: Abroad cant send sms, can recieve though and make calls and use data

JadeF — Wed, 17 Sep 2025 09:07:58 GMT

Hey @jack_bean123

That's a pain! Is it a text back to the UK you are trying to send?

Re: Abroad cant send sms, can recieve though and make calls and use data

jack_bean123 — Wed, 17 Sep 2025 10:20:14 GMT

Yes

Re: Abroad cant send sms, can recieve though and make calls and use data

JonathanB — Fri, 19 Sep 2025 14:08:23 GMT

Hi @jack_bean123,

Sorry to hear this, I've had a look about other topics, and I wonder if this one is relevant: https://community.three.co.uk/t5/Network/Unable-to-Respond-to-Text-Abroad/m-p/62329#M13662

There's some good suggestions from @jr0 on that topic, around checking your SMSC is correct, and perhaps testing with RCS both switched off and on your settings. Hope this helps!

Thanks,
Jonathan

Re: Abroad cant send sms, can recieve though and make calls and use data

JonathanB — Mon, 22 Sep 2025 15:54:45 GMT

Hi @jack_bean123,

We didn't hear back from you, did you manage to find a solution?

Thanks,
Jonathan