topic Re: loosing money due tono reception in Network

loosing money due tono reception

looser — Mon, 29 Sep 2025 11:48:42 GMT

i live at seafront in East Sussex and reception is very very bad. i lost today a bit money because of network issue. my signal has gone totally for a while and im a taxi driver. now the company workers would say to me " oh. we are sorry for this bla bla bla.. ! i LOST MONEY !! and this issue is always around here. i have contrat if i want to leave they are very happy and ready to send bailiff to my door. where is the government?

Re: loosing money due tono reception

Geluk — Mon, 29 Sep 2025 11:54:21 GMT

Other providers are available. Always check providers NETWORK COVERAGE page for

your postcode before moving to a new network!

Re: loosing money due tono reception

Paddiewack — Mon, 29 Sep 2025 12:13:39 GMT

The government is usually to be found in the Houses of Parliament but other venues are available. On a serious note get a pac code and move but as already advised check coverage of your chosen network first.

Re: loosing money due tono reception

MichaelP — Tue, 30 Sep 2025 10:11:48 GMT

Hello @looser,

I can understand your frustration with the network issues and how it is impacting your role.

Our Coverage and Network Status checker may shed some light on the service you've been experiencing.

Please pop through to Customer Services to have a chat about this. If the network quality has been an ongoing problem, you can discuss options for your account, such as a switch or cancellation, due to the impact it's having.

Thanks,
Michael